Privacy policy

Last updated: 20th April 2025

1. Who We Are

This privacy policy outlines how I, Emily Ramsey, collect, use, and protect your personal information when you engage with ADHD Mentoring with Emily.

I am the sole trader and data controller for this service. You can contact me at:
📧 emily.ramsey4@outlook.com

2. What Information I Collect

Depending on the nature of our communication, I may collect and store the following:

  • Your name and contact details (email, phone number)

  • Emergency contact information (for mentees under 18)

  • Relevant health or personal context that you voluntarily share

  • Assessment notes and mentoring session records

  • Payment and scheduling data (via Acuity/FreshBooks)

3. How I Use Your Data

Your personal information is collected to:

  • Schedule and provide mentoring sessions

  • Offer personalised support tailored to your needs

  • Maintain client records for continuity and safeguarding

  • Issue invoices and manage payments

  • Communicate with you about bookings or changes

  • Meet legal and insurance requirements

4. Lawful Basis for Processing

I process your personal data under the following lawful bases:

  • Consent – when you voluntarily provide information for mentoring

  • Contract – to deliver paid services you've requested

  • Legitimate Interests – to maintain service continuity and manage safety

  • Legal Obligation – for safeguarding or data retention purposes

5. How Your Data is Stored

All personal records are:

  • Stored securely and confidentially (digitally and/or physically)

  • Only accessible by me (Emily Ramsey)

  • Retained for 6 years after the conclusion of services (for insurance/legal purposes)

6. Sharing Your Information

I do not share your data with any third parties unless:

  • Required by law (e.g. safeguarding concerns)

  • You give explicit consent (e.g. working with a teacher or other professional)

Invoicing and scheduling are managed through Acuity Scheduling and FreshBooks, which are GDPR-compliant platforms.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to the data I hold about you

  • Request correction of inaccurate data

  • Request erasure of your data (in some cases)

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the ICO at www.ico.org.uk

To make a request, contact me at emily.ramsey4@outlook.com

8. Cookies and Website Analytics

My website (hosted via Squarespace) may use essential cookies and analytics tools to improve user experience. You will be notified and given the option to accept cookies when visiting the site.

9. Children’s Data and Consent

For mentees under 18, consent is obtained from a parent or guardian. Emergency contact information is also collected for safeguarding purposes.

10. Changes to This Policy

This privacy policy may be updated from time to time to remain compliant with legal or operational changes. Please check this page periodically for updates.

🔒 Your privacy and trust are important to me. If you have any questions, please get in touch.